We ship using Express Shipping via DHL only and post between 9am-5pm, Monday – Friday, unless otherwise requested. You should receive your purchases in 2-4 working days after your order has been accepted, and payment processed. We do not use Australia Post
If you are not completely satisfied with your product, we accept returns within 28 days of purchase for exchange or refund (less the outward postage). However shoes will not be accepted if there is any sign of wear on the sole at all.
Please contact us here to confirm return address and the details of your return request.
Christian Kimber will not be responsible for any return packages lost in transit without confirmation of delivery. There is no charge to exchange items for a different size, however all exchanges are based on stock availability.
Please note that you may be responsible for import duties and taxes on your international order. On occasion, orders may experience customs delays. We cannot tell you how much these costs will be.
If you are returning a product and require a refund, we cannot be responsible for any customs duties or fees associated with that return shipment.